Frequently asked questions.
Everything you need to know about working with Precision Commercial Cleaning.
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The basics about Precision Commercial Cleaning — who we are, what we stand for, and why Twin Cities facility managers trust us with their buildings.
6 questions
Q
What makes Precision Commercial Cleaning different from other cleaning companies?
We're IJCSA certified, fully bonded and insured, and every team member is background-checked before stepping into your facility. We specialize across 11 commercial industries, which means your space gets protocols built for your environment — not a one-size-fits-all checklist. We also provide digital inspection reports so you always know exactly what was done.
Q
Are you licensed, bonded, and insured?
Yes. Precision Commercial Cleaning is fully bonded and insured with comprehensive general liability and workers' compensation coverage. We carry certificates of insurance on file and can provide them to your property manager upon request. Our team is also IJCSA certified, which requires ongoing education in commercial cleaning best practices.
Q
What areas in the Twin Cities do you serve?
We're based in Eden Prairie and serve the entire Minneapolis–St. Paul metro area, including over 30 communities. Our primary service areas include Minneapolis, Eden Prairie, Edina, Bloomington, and St. Louis Park. Visit our Service Area page for the full list of cities we cover.
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Do you run background checks on your cleaning staff?
Every team member undergoes a comprehensive background check before being assigned to any facility. This includes criminal history, identity verification, and reference checks. We take facility security seriously, especially for clients in healthcare, education, and corporate environments where access to sensitive areas is required.
Q
What certifications does your team hold?
We hold IJCSA (International Janitorial Cleaning Services Association) certification, maintain OSHA-aligned safety protocols, and use EPA-registered disinfectants. Our technicians receive ongoing training in bloodborne pathogen handling, chemical safety, and industry-specific cleaning procedures. We also follow green cleaning certification standards for clients who require environmentally responsible programs.
Q
How do you handle quality control and reporting?
We conduct regular quality audits on every account and provide digital inspection reports so you have full visibility into what was completed during each visit. If an issue ever comes up, our supervisors are local and can respond same-day. Transparency isn't optional for us — it's built into how we operate.
Details about our six core service categories — what's included, what equipment we use, and how we tailor each service to your facility type.
6 questions
Q
What's the difference between janitorial service and deep cleaning?
Janitorial service covers your daily or recurring maintenance — trash removal, restroom sanitation, vacuuming, mopping, surface wiping, and break room upkeep. Deep cleaning is a more intensive, periodic service that addresses areas regular cleaning doesn't reach: grout scrubbing, baseboard detailing, vent cleaning, light fixture dusting, and high-touch surface restoration. Most facilities use both on different schedules.
Q
Do you offer green cleaning options?
Yes. Our green cleaning program uses EPA Safer Choice and Green Seal certified products, HEPA-filtered vacuums, and low-moisture cleaning methods that reduce water waste and chemical exposure. This is especially popular with corporate offices, education facilities, and any LEED-certified buildings. Green cleaning doesn't mean less effective — it means smarter chemistry and better indoor air quality.
Q
What commercial cleaning equipment do you use?
We use commercial-grade equipment including HEPA-filtered vacuums, auto-scrubbers, truck-mounted and portable carpet extractors, ULV foggers for disinfection, steam vapor systems for chemical-free sanitization, and ride-on floor machines for large facilities. We bring all equipment and supplies — your facility doesn't need to provide anything.
Q
Do you bring your own cleaning supplies and products?
Yes. We supply all cleaning products, chemicals, equipment, and consumables (trash liners, paper products, etc. can be included if requested). All products are EPA-registered where applicable and selected based on your facility type. If you have specific product requirements or restrictions — such as fragrance-free or allergen-safe products — we accommodate those as part of your service plan.
Q
Can you handle multiple service types in a single contract?
Absolutely. Most of our clients combine multiple services — for example, nightly janitorial with monthly floor care and quarterly deep cleaning. Bundling services under one provider means a single point of contact, consistent quality across all touchpoints, and simplified billing. We scope everything during your initial walkthrough so nothing falls through the cracks.
Q
What does your disinfection service include?
Our disinfection services use EPA-registered, hospital-grade disinfectants applied via electrostatic sprayers and ULV foggers for full-coverage application. This includes high-touch surface treatment (door handles, light switches, elevator buttons, shared equipment), restroom disinfection, and optional air quality treatment. We follow CDC-aligned protocols and provide documentation of products used and dwell times achieved.
Straight answers on how commercial cleaning is priced, what affects your cost, and what to expect from our quoting process. No hidden fees, no surprises.
6 questions
Q
How is commercial cleaning priced?
Pricing is based on four main factors: square footage, facility type (a medical clinic requires different protocols than a retail store), scope of services, and cleaning frequency. We provide custom quotes after a free facility walkthrough — this lets us see the actual space rather than guessing. Every quote is itemized so you know exactly what you're paying for.
Q
Do you offer free estimates?
Yes. Every quote starts with a free, no-obligation facility walkthrough. We assess your space in person, discuss your requirements and schedule preferences, and deliver a detailed proposal within 24 hours. No pressure, no commitment until you're ready. Request your free quote here.
Q
What factors affect my commercial cleaning cost?
The biggest factors are square footage, cleaning frequency (daily costs less per visit than weekly), number of restrooms and high-traffic zones, industry-specific requirements (medical or food service facilities require specialized protocols), and whether you need add-on services like floor care or disinfection. We'll break all of this down in your proposal so there are no surprises.
Q
Do you require long-term contracts?
We offer both contract and month-to-month options. Most recurring clients prefer a service agreement because it locks in pricing and guarantees scheduling priority, but we don't require long-term commitments. We also provide one-time cleaning services for move-in/move-out, post-construction, and special events.
Q
Is there a minimum square footage or facility size?
We work with facilities of varying sizes across the metro area, from single-suite offices to multi-floor corporate campuses. During the walkthrough we'll assess whether your facility is a good fit for our team and equipment. Reach out through our quote form and we'll let you know right away.
Q
Are there any hidden fees or charges?
No. Your quote includes all labor, equipment, products, and supplies needed to perform the scope of work we agree on. If your needs change — for example, you want to add floor care to an existing janitorial contract — we'll provide an updated quote before any new charges take effect. What we quote is what you pay.
How scheduling works, what flexibility you have, and what happens when plans change. We build around your operations, not the other way around.
5 questions
Q
Can you clean after business hours or overnight?
Yes. Most of our clients prefer after-hours service so cleaning doesn't disrupt their business operations. We offer evening, overnight, and early-morning schedules depending on your facility's needs. We also accommodate weekend-only schedules for facilities that operate Monday through Friday.
Q
How quickly can you start service after I sign up?
In most cases we can begin service within 3–5 business days of signing your agreement. For emergency or urgent needs — such as post-construction cleanup or a sudden vacancy — we can often mobilize within 24–48 hours. We'll confirm your start date as part of the onboarding process.
Q
What if I need to change my cleaning schedule?
We understand that business needs shift. You can adjust frequency, days, or service scope with reasonable notice — typically 5–7 business days for recurring schedule changes. For one-time skips (holidays, office closures), just let us know in advance and we'll adjust without penalty.
Q
Do you offer one-time or single-visit cleaning?
Yes. We handle one-time projects including post-construction cleanup, move-in/move-out cleans, pre-event preparation, and seasonal deep cleans. These are quoted separately from recurring services. Many one-time clients end up transitioning to a recurring plan once they see the results.
Q
What happens if a crew member calls in sick?
We maintain backup staffing specifically for this. If a team member is unavailable, a trained replacement is dispatched so your facility never goes uncleaned. Because we're local, reassigning crew is fast — you won't notice a gap in service. Your facility manager is notified of any personnel changes.
How our cleaning programs adapt to specific facility types. Each of our 10 industry specializations comes with tailored protocols, compliance knowledge, and trained staff.
5 questions
Q
Do you have experience cleaning medical and healthcare facilities?
Yes. Our healthcare cleaning program follows CDC and OSHA guidelines for infection control in clinical environments. Our staff is trained in bloodborne pathogen handling, biohazard protocols, and proper PPE usage. We use hospital-grade disinfectants with documented kill claims and maintain chain-of-custody logs for compliance-sensitive facilities.
Q
Can you clean commercial kitchens to health department standards?
Absolutely. Our commercial kitchen cleaning covers hood and exhaust degreasing, floor drains, grout restoration, equipment deep-cleaning, and sanitization to meet Minnesota Department of Health inspection standards. We understand the difference between front-of-house presentation cleaning and back-of-house compliance cleaning — and we do both.
Q
What's different about cleaning a gym or fitness center?
Fitness facilities present unique challenges: high-moisture environments, heavy foot traffic, rubber flooring, shared equipment, and locker rooms with persistent odor and bacteria concerns. We use antimicrobial treatments on equipment surfaces, steam vapor for locker rooms and showers, and specialized floor care for rubber and turf surfaces. Disinfection frequency is typically higher than standard commercial spaces.
Q
Do you handle post-construction cleanup?
Yes. Our post-construction cleaning is a multi-phase process: rough clean (debris removal), detail clean (dust, adhesive, and paint residue removal from all surfaces), and final clean (touch-ready preparation for occupancy). We handle drywall dust extraction, window cleaning, fixture polishing, and floor preparation. This service is available as a one-time project throughout the metro.
Q
What compliance standards do you follow for different industries?
Our protocols align with CDC, OSHA, EPA, and Minnesota Department of Health standards depending on the facility type. For healthcare we follow infection control best practices. For food service we meet health code sanitation requirements. For education we follow IAQ (indoor air quality) guidelines. During your walkthrough, we'll identify which compliance standards apply to your facility and build them into your cleaning plan.
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Our Services
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We're happy to answer anything in person. Reach out or request a free walkthrough.